Johnny Russo

Shaping the Ecommerce, Digital Marketing, Social Media Landscape

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Email Commerce: How to Drive Opens, Conversions, and Revenue. Part 3 of 3.

September 21, 2015 by Johnny Russo Leave a Comment

Email Commerce: How to Drive Opens, Conversions, and Revenue. Part 3 of 3.

In parts 1 and 2 of this 3-part email series on How to Drive Opens, Conversions, and Revenue, we’ve discussed core email strategies like email automation, triggered campaigns, welcome series, abandoned cart, and numerous other ways to design and send out emails.

In the third and final blog post on driving email revenue, we’ll discuss email acquisition, testing, call to actions, mobile subject lines, and optimizing for desktop, mobile, and tablet.

Modal Acquisition – Are They Annoying Conversion Killers or Revenue Superstars?

You always hear that people hate these things. You know, that lightbox that pops up a few seconds after you hit a homepage and asks you to subscribe to a newsletter. And granted, sometimes they are annoying. But these often convert at a conversion of 30%. So 1 in 3 will subscribe to your newsletter. That’s an incredibly easy way to build your list. When Bentley Leathers re-launched its website, we launched week 1 without modal, and got very little boost in the way of new subscribers. We launched modal in the week that followed, and subscribers skyrocketed.

[Read more…]

Filed Under: Digital Marketing, Ecommerce Tagged With: Automation, Digital Marketing, Ecommerce, Email Acquisition, Email Commerce, Email Service Provider, Email Testing, Email tool, ESP, Mobile, Tablet

Surprising and Delighting Customers When Receiving Their Parcel

May 17, 2015 by Johnny Russo Leave a Comment

This year, Etail Canada was held on May 11-14. Etail Canada brings together the greatest Canadian Ecommerce and Digital Marketing minds, as well as some of the strongest brands in Canada, for some solid sessions, panels, roundtable discussions, and some great networking.

I sit on the Advisory Board for Etail Canada, and always leave the event inspired and relieved. Inspired because there are many people like me who love this industry, and are passionate about it; relieved because I feel with the leaders that were at that conference, we are in good hands while Ecommerce in Canada tries to play a mega game of catch-up to our friends to the South.

[Read more…]

Filed Under: Ecommerce, Leadership, Uncategorized / Personal Tagged With: Branding, Customer Experience, Customer Service, Ecommerce, Online Shopping, Packages, Shipping

Why Groupon Stores Could Be a Game-Changer for Brands

April 25, 2015 by Johnny Russo Leave a Comment

Why Groupon Stores Could Be a Game-Changer for Brands

Towards the end of March 2015, Groupon announced that it was piloting a project called Groupon Stores.

Everyone’s familiar with Groupon, the pioneer of daily deals, and the incessant emails that follow. However, in the last few years, they have launched cash back deals for groceries, a travel app, a platform that allows companies to set up their own Groupon deals, and now Groupon Stores is set to launch.

Sources inside the Chicago-based Groupon told Re/code that they are testing out a concept with a few brands that will eventually allow any product brand or retail operation to set up its own storefront.

How Does Groupon Stores Work?

In an effort to slowly chip away at Amazon and eBay, the premise of Groupon Stores is essentially to liquidate items. They do not want to compete against your own webstore or Ecommerce site, or to remove your marketplace from Amazon, eBay, or any of the many other marketplaces.

[Read more…]

Filed Under: Digital Marketing, Ecommerce Tagged With: Alibaba, AliExpress, Amazon, Digital Marketing, Drop-Shipping, eBay, Ecommerce, Group Buying Sites, Groupon, Retail, Website

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Recent Posts

  • Live Ecommerce Q&A Part 2: Chris Parsons, Joseph McConelloque and Johnny Russo
  • Etail Connect: Adapting To The Seismic Shift In Consumer Shopping Behaviour
  • The Commerce Show Podcast: Episode 7 with Johnny Russo
  • Live Ecommerce Q&A Discussion: Chris Parsons and Johnny Russo
  • Delivering Ecommerce Podcast: Episode 03 with Johnny Russo

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About the Blog

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I have been following blogs for over 15 years. I have also written blog posts for many of the companies I have worked for. So it only made sense that I finally (yes, I said finally) made the plunge and launched my own blog in 2015. So what … Read More

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Experience

Digital Experience - Johnny Russo

I have 13+ years experience in the Retail, Start-up, Technology, and Manufacturing industries. I have led growth and strategies in Ecommerce, Digital Marketing, Marketing, Branding Social Media, Mobile, and Omni-Channel … Read More

Current Project

Working as the Vice President of Marketing & Ecommerce at The Kersheh Group, an apparel retailer and manufacturer that specializes predominately in kids sleepwear. The Kersheh Group manufactures and markets sleepwear for boys, girls, adults, and the entire family. Our cozy, … Read More

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